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<p>[QUOTE="BMRT, post: 671494, member: 10892"]I contacted the seller and sent photographs of what happened. I received an answer almost immediately. The seller told me they sent a good item and if it was damaged in transit I should contact the postal service/and/or file a claim with the site. They have sent similar items overseas before and never had a problem. I had a hard time not being scandalized since a plastic ziplock bag and a soft envelope with 1/4 of bubble wrap insulation seems a poor method to mail an old watch from Europe to America. The seller offered no solution, either to receive it back as a return or lower part of the price I paid. They simply side stepped it as not their problem.</p><p><br /></p><p>I finally asked if I could return it. The purpose of the purchase was a gift, not a project.</p><p><br /></p><p>I know some folks are not a fan of online sites but I was appreciative of being able to open a claim with the site. </p><p><br /></p><p>The seller sat on my last message with no response for about 6 days when I requested to return the item. I finally filed a claim instead.[/QUOTE]</p><p><br /></p>
[QUOTE="BMRT, post: 671494, member: 10892"]I contacted the seller and sent photographs of what happened. I received an answer almost immediately. The seller told me they sent a good item and if it was damaged in transit I should contact the postal service/and/or file a claim with the site. They have sent similar items overseas before and never had a problem. I had a hard time not being scandalized since a plastic ziplock bag and a soft envelope with 1/4 of bubble wrap insulation seems a poor method to mail an old watch from Europe to America. The seller offered no solution, either to receive it back as a return or lower part of the price I paid. They simply side stepped it as not their problem. I finally asked if I could return it. The purpose of the purchase was a gift, not a project. I know some folks are not a fan of online sites but I was appreciative of being able to open a claim with the site. The seller sat on my last message with no response for about 6 days when I requested to return the item. I finally filed a claim instead.[/QUOTE]
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