Ceramics, Pottery, Glassware, etc - which couriers will offer compensation / insurance? (I'm in UK)

Discussion in 'Pottery, Glass, and Porcelain' started by Botanic, Nov 12, 2019.

  1. Botanic

    Botanic Member

    Hi all

    I've got a lot of ornaments and the like I am going to be selling. I'm quite an experienced seller, but not in this kind of stuff! All the usual couriers I use (Royal Mail, My Hermes, Parcel Monkey, etc) will only send such items on a non-compensation basis. But some of them are quite expensive so that wouldn't do.

    Does anyone have any suggestions please?

    I see A LOT of people offering postage for such things in the usual marketplaces. So they either know something I don't (!) or are sending their items without any cover...

    Would appreciate any help and suggestions.

    Many thanks
  2. blooey

    blooey Well-Known Member

    Usually insurance only covers loss.

    Good packaging practices and clear addressing are your best insurance.
    Christmasjoy likes this.
  3. clutteredcloset49

    clutteredcloset49 Well-Known Member

    pearlsnblume and Christmasjoy like this.
  4. daveydempsey

    daveydempsey Moderator Moderator

  5. Ownedbybear

    Ownedbybear Well-Known Member

    Davey, the problem is that it doesn't cover breakage of glass or china, I believe. I don't know a UK service that does. As others have said, seriously good packaging is the only way.
  6. daveydempsey

    daveydempsey Moderator Moderator

    Ah right I didn't know that.

    The only expensive pieces of pottery I have ever shipped were an art deco cup and saucer which went for around £200 to Australia.
    Apart from bubble wrap I placed it in a cardboard box, I then suspended it in a lidded plastic storage box (£4) among packing peanuts.
    I then filled the box with Fix & Fill expanding foam (£6)which sets like stone.
    Then Gaffer taped the box up.

    It got there undamaged.:hilarious:
    clutteredcloset49 likes this.
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