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<p>[QUOTE=&quot;bercrystal, post: 9570816, member: 88&quot;]I am fed up &amp; am seriously considering changing to UPS after 20+ years of using FedEx. I am very obsessive about getting the weight &amp; the dimensions of my boxes correct before shipping as I do not want any surprises after the fact for me or my buyers. I just had the 4th package in a row where the dimensions on the box were changed by SOMEONE at FedEx. This of course led to an increase in the shipping cost. I know in 3 of the 4 cases the measurements were clearly printed on the bottoms of the boxes. </p><p><br /></p><p>I print my labels out through eBay &amp; even though I had receipts from the FedEx office where I drop off my packages they would not appeal those extra charges because they were &quot;under $10.00&quot;.&nbsp; </p><p><br /></p><p>I don&#039;t know how the boxes are being measured but obviously, they are using a different method than I do which is to use a measuring tape &amp; then read it CORRECTLY. </p><p><br /></p><p>I do wonder how many other users are having the same thing happen to them &amp; am going to be spreading the word to as many people as I can that they might want to check to see if they are being ripped off by yet another big corporation. It may only be a few dollars here &amp; there but if you do it to enough people it can eventually add up to potentially millions of dollars. </p><p><br /></p><p>This is why I opted to post this in the public area where the bots abound. I started to post it in the general discussion portion of the forum which is limited to members of the forum but decided maybe this would get out to more people. </p><p><br /></p><p>I did call FedEx &amp; let them know in no uncertain terms that what they were doing was wrong &amp; it was going to cause them to lose customers. I can just imagine how many businesses that ship hundreds of packages every day are getting ripped off. When they get their monthly invoice there is no way anyone is going to go back &amp; double-check the box sizes. The invoice just gets paid as a matter of course. </p><p><br /></p><p>So if you have been hit with extra charges after the fact by eBay you may want to go to the FedEx website &amp; put in the package tracking number. You then have to scroll down to get the details of the package which will show the weight &amp; the dimensions that were charged for because FedEx labels are not charged for until they are scanned into the system. </p><p><br /></p><p>As I said earlier, I drop my packages off at my local FedEx Office &amp; I always get a receipt with the weight printed on the receipt. I am going to inquire with them if they are entering dimensions when this receipt is generated. If they are they are going to incur my wrath because no one has ever looked at the bottom of the box or brought out a measuring tape.[/QUOTE]</p><p><br /></p>

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