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<p>[QUOTE="Chinoiserie, post: 9642894, member: 79460"]Yeah it can be hard work. I sold an oversized down puffer to someone. It was described as Size medium which is what the label stated but over sized and gave dimensions arm pit to armpit and top of zip to hem. I also emphasized that it was oversized and that it would fit a couple sizes or more above medium.. they complained that it was too big and wanted a refund. They made the mistake of requesting a refund as it was the wrong size rather than it wasn't as described. This allowed me to refuse the refund. No further disputes are permitted after that I'd closed. All went quiet then two weeks later it all started. All sorts of accusations such as I deliberately put the wrong size in the listing. Why would I do that? Surely it's in my best interests for clothes to fit the buyer? "I'm on the phone to an eBay agent now'. "Okay tell them to phone me when you're done" It all died down eventually. They'd be better selling it on to someone else anyway. At least they'd get their postage back.[/QUOTE]</p><p><br /></p>
[QUOTE="Chinoiserie, post: 9642894, member: 79460"]Yeah it can be hard work. I sold an oversized down puffer to someone. It was described as Size medium which is what the label stated but over sized and gave dimensions arm pit to armpit and top of zip to hem. I also emphasized that it was oversized and that it would fit a couple sizes or more above medium.. they complained that it was too big and wanted a refund. They made the mistake of requesting a refund as it was the wrong size rather than it wasn't as described. This allowed me to refuse the refund. No further disputes are permitted after that I'd closed. All went quiet then two weeks later it all started. All sorts of accusations such as I deliberately put the wrong size in the listing. Why would I do that? Surely it's in my best interests for clothes to fit the buyer? "I'm on the phone to an eBay agent now'. "Okay tell them to phone me when you're done" It all died down eventually. They'd be better selling it on to someone else anyway. At least they'd get their postage back.[/QUOTE]
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