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Need advice on and antique family search.
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<p>[QUOTE="TheOLdGuy, post: 100434, member: 878"]OK, not exactly on topic here, but not really a clearer choice. And with <b><i><u>my</u></i></b> qualification as an <b>antique</b> I am confident you will offer help. </p><p><br /></p><p>Realizing how much further genealogy searches have expanded since early 2000s I decided to rejoin Ancestry.com and continue my quest. Before choosing Ancestry I played with a few others. First shot - BINGO - immediately found paternal grandparents marriage certificate from 1870 (plus or minus) which supplied much needed full names, birth dates and their parents first names. </p><p>Like the dummy I am I did not save that. Played around some more and then accepted Ancestry's offer of a 6 month trial. </p><p><br /></p><p>Problems and problems and problems. </p><p><br /></p><p>Can't find GPs' marriage certificate. Called Ancestry and helpful lady tried unsuccessfully and then advised me to check other sites because Ancestry does not have everything. </p><p><br /></p><p>Next I had an inquiry from Amex notifying me of a questionable charge. I opened account and was about to verify OK - it was ancestry charge - until I realized it was twice the quoted price. </p><p><br /></p><p>Phoned them. nice lady found file - agreed with my version 100% and said she would refer to a supervisor and I should hear back in 30 or so days. I requested an immediate transfer to a supervisor which I got. Supervisor, believe or not, said she would "refer to corporate," YES REFER TO CORPORATE and would be about 30 days.</p><p><br /></p><p>I filed dispute with Amex, but, since then I am having a lot of difficulty with Ancestry. All of a sudden my paternal grandmother is linked to my maternal grandfather, but married to my father and they have a son with the name of her husband. </p><p><br /></p><p>Coincidence? </p><p><br /></p><p>Or incest? <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie34" alt=":cold:" unselectable="on" unselectable="on" /></p><p><br /></p><p>Other new errors, also. </p><p><br /></p><p>With all the real experts here, help, please. </p><p><br /></p><p>Is there a better site? At a reasonable cost.[/QUOTE]</p><p><br /></p>
[QUOTE="TheOLdGuy, post: 100434, member: 878"]OK, not exactly on topic here, but not really a clearer choice. And with [B][I][U]my[/U][/I][/B] qualification as an [B]antique[/B] I am confident you will offer help. Realizing how much further genealogy searches have expanded since early 2000s I decided to rejoin Ancestry.com and continue my quest. Before choosing Ancestry I played with a few others. First shot - BINGO - immediately found paternal grandparents marriage certificate from 1870 (plus or minus) which supplied much needed full names, birth dates and their parents first names. Like the dummy I am I did not save that. Played around some more and then accepted Ancestry's offer of a 6 month trial. Problems and problems and problems. Can't find GPs' marriage certificate. Called Ancestry and helpful lady tried unsuccessfully and then advised me to check other sites because Ancestry does not have everything. Next I had an inquiry from Amex notifying me of a questionable charge. I opened account and was about to verify OK - it was ancestry charge - until I realized it was twice the quoted price. Phoned them. nice lady found file - agreed with my version 100% and said she would refer to a supervisor and I should hear back in 30 or so days. I requested an immediate transfer to a supervisor which I got. Supervisor, believe or not, said she would "refer to corporate," YES REFER TO CORPORATE and would be about 30 days. I filed dispute with Amex, but, since then I am having a lot of difficulty with Ancestry. All of a sudden my paternal grandmother is linked to my maternal grandfather, but married to my father and they have a son with the name of her husband. Coincidence? Or incest? :cold: Other new errors, also. With all the real experts here, help, please. Is there a better site? At a reasonable cost.[/QUOTE]
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