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<p>[QUOTE="verybrad, post: 10373195, member: 37"]Had mentioned that I was sending gold to a Midwest refinery with good success. My most recent shipment (about $5K worth) got lost in the mail. It was sent registered and insured and this should just not happen. Registered Mail is supposed to be escorted, signed for, and locked up every step of the way. Tracking shows it going to a Chicago suburb, on to Chicago proper, and for some reason off to Columbus Ohio, before getting lost in Detroit. <img src="styles/default/xenforo/smilies/confused.png" class="mceSmilie" alt=":confused:" unselectable="on" /><img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie87" alt=":sour:" unselectable="on" unselectable="on" /> Suddenly, after nearly 3 weeks, it shows up and was delivered! I am guessing that by filing an insurance claim, it got someone to actually look for it. </p><p><br /></p><p>I followed the protocols for searches and the USPS was prompt in contacting me and telling me what steps to take. Finally, someone phoned me from the destination PO to let me know that the package was probably lost for good and to file an insurance claim. I had given up on the idea that it might be found. I was not a happy camper. </p><p><br /></p><p>I had actually under-insured the package by about $1K and didn't even know if I had enough documentation for a successful insurance claim. I had photographed all the items with their weights on a scale. I had an inventory with approximate scrap value at time of mailing. What I didn't have is a photo of the completed package before mailing. I did not know that this is something that they would want but it is asked for in the guidelines for an insurance claim. </p><p><br /></p><p>Mailing cost for this package was nearly $40.00 but it is the only USPS service with secure delivery of high value items. Registered Mail does take a bit longer to get to destination but 4-5 days should have gotten it there. My previous shipments arrived without incidence. Would I do this again? Probably, though I may explore other shipping options. I wonder if FedEX might be a good option. Anyone have any experience shipping precious metals?[/QUOTE]</p><p><br /></p>
[QUOTE="verybrad, post: 10373195, member: 37"]Had mentioned that I was sending gold to a Midwest refinery with good success. My most recent shipment (about $5K worth) got lost in the mail. It was sent registered and insured and this should just not happen. Registered Mail is supposed to be escorted, signed for, and locked up every step of the way. Tracking shows it going to a Chicago suburb, on to Chicago proper, and for some reason off to Columbus Ohio, before getting lost in Detroit. :confused::sour: Suddenly, after nearly 3 weeks, it shows up and was delivered! I am guessing that by filing an insurance claim, it got someone to actually look for it. I followed the protocols for searches and the USPS was prompt in contacting me and telling me what steps to take. Finally, someone phoned me from the destination PO to let me know that the package was probably lost for good and to file an insurance claim. I had given up on the idea that it might be found. I was not a happy camper. I had actually under-insured the package by about $1K and didn't even know if I had enough documentation for a successful insurance claim. I had photographed all the items with their weights on a scale. I had an inventory with approximate scrap value at time of mailing. What I didn't have is a photo of the completed package before mailing. I did not know that this is something that they would want but it is asked for in the guidelines for an insurance claim. Mailing cost for this package was nearly $40.00 but it is the only USPS service with secure delivery of high value items. Registered Mail does take a bit longer to get to destination but 4-5 days should have gotten it there. My previous shipments arrived without incidence. Would I do this again? Probably, though I may explore other shipping options. I wonder if FedEX might be a good option. Anyone have any experience shipping precious metals?[/QUOTE]
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