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<p>[QUOTE="Any Jewelry, post: 9705740, member: 2844"]Welcome Victoria.</p><p>Maybe you could tell us something about your study? Is the end result to demonstrate that you followed the process?</p><p><br /></p><p>I buy online only, so I have some experience with the subject, but I don't know if I can help you.</p><p>In essence it is quite simple, online buyers need the information they would normally be able to see for themselves when buying in person. That information should come from the seller.</p><p><br /></p><p>The following is what would help me, other people could ask for other things:</p><p>Clear photos of all sides of an item, of marks, and of possible condition issues.</p><p>No clutter in the photos.</p><p>Good information about the size of an item.</p><p>Good information about the condition of an item.</p><p>Support claims with photos of a testing proces, or name the book(s) and page they base their claim on.</p><p>No nonsense like "this would look good with/in such and such". I go for the item, a cheap sales chat could be a reason for me to look elsewhere.</p><p>Good price.<img src="styles/default/xenforo/smilies/wink.png" class="mceSmilie" alt=";)" unselectable="on" /></p><p>Sturdy packaging, parcels get thrown about and can end up under heavy items (elephants?).</p><p>Tracking info.[/QUOTE]</p><p><br /></p>
[QUOTE="Any Jewelry, post: 9705740, member: 2844"]Welcome Victoria. Maybe you could tell us something about your study? Is the end result to demonstrate that you followed the process? I buy online only, so I have some experience with the subject, but I don't know if I can help you. In essence it is quite simple, online buyers need the information they would normally be able to see for themselves when buying in person. That information should come from the seller. The following is what would help me, other people could ask for other things: Clear photos of all sides of an item, of marks, and of possible condition issues. No clutter in the photos. Good information about the size of an item. Good information about the condition of an item. Support claims with photos of a testing proces, or name the book(s) and page they base their claim on. No nonsense like "this would look good with/in such and such". I go for the item, a cheap sales chat could be a reason for me to look elsewhere. Good price.;) Sturdy packaging, parcels get thrown about and can end up under heavy items (elephants?). Tracking info.[/QUOTE]
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