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<p>[QUOTE="George Chaney, post: 3778832, member: 19137"]I've been selling gold & silver jewelry online for years without significant issues here in the U.S. I don't sell outside of the 50 U.S. States so I can't speak to how to deal with international issues.</p><p><br /></p><p>The one instance I had of what I considered attempted fraud was on an art nouveau sterling ring that was delivered to a condo community in NY. The buyer said they never got it though it was signed for. Ebay covered the deal so it didn't much matter to me, though I do believe the buyers account was suspended...lol</p><p><br /></p><p>Outside of that, no issues. My only charge back has been on a 15.00 video game of all things and the parents child bought the game, but didn't authorize the purchase. Instead of owning the childs behavior, they did a charge back...sigh...</p><p><br /></p><p>Regardless, on jewelry I insure everything over $50.00. Just as often, I will require a signature at delivery on items around $50.00 on up. A lot of items over a "certain amount" will arrive requiring a photo id of the named buyer along with a signature, and I include this fact in my description. These photo ID items I forgo eBays discounted shipping for specific shipping that pretty much makes fraud grab and go pretty risky; Hard to produce a valid ID with someone else name on it on the fly. I have my own USPS & FedEx accounts for my business. I have never had an issue with USPS denying an insurance claim - ever. Matter of fact, they pay very promptly, and though they don't cover the postage amount, I always include it and it gets paid. </p><p><br /></p><p>On Etsy, I don't have any Fraud issues either - though the same rules I use on eBay for shipping apply to Etsy. I do offer free shipping on Etsy because I've never had return issues Like I you see today on eBay.</p><p><br /></p><p>Examples of what I put on my listings to put fraudsters on notice;</p><p>"Shipping via USPS First Class Mail, fully insured and may require a signature at delivery"</p><p>"Shipping via USPS or FedEx My choice, fully insured with a photo ID required along with the signature of the named buyer."</p><p><br /></p><p>Fraudsters are looking for easy grab and go merchandise and don't want to be seen. Just because you say signature required and all that doesn't mean you need to provided you're not charging for it. Anything suspicious always error on the side of caution and throw a signature requirement on.</p><p><br /></p><p>Most sellers will tell you I way over do it and they would be absolutely right. I am on the extreme side of things so keep that in mind <img src="styles/default/xenforo/smilies/wink.png" class="mceSmilie" alt=";)" unselectable="on" /> </p><p><br /></p><p>Hope this help![/QUOTE]</p><p><br /></p>
[QUOTE="George Chaney, post: 3778832, member: 19137"]I've been selling gold & silver jewelry online for years without significant issues here in the U.S. I don't sell outside of the 50 U.S. States so I can't speak to how to deal with international issues. The one instance I had of what I considered attempted fraud was on an art nouveau sterling ring that was delivered to a condo community in NY. The buyer said they never got it though it was signed for. Ebay covered the deal so it didn't much matter to me, though I do believe the buyers account was suspended...lol Outside of that, no issues. My only charge back has been on a 15.00 video game of all things and the parents child bought the game, but didn't authorize the purchase. Instead of owning the childs behavior, they did a charge back...sigh... Regardless, on jewelry I insure everything over $50.00. Just as often, I will require a signature at delivery on items around $50.00 on up. A lot of items over a "certain amount" will arrive requiring a photo id of the named buyer along with a signature, and I include this fact in my description. These photo ID items I forgo eBays discounted shipping for specific shipping that pretty much makes fraud grab and go pretty risky; Hard to produce a valid ID with someone else name on it on the fly. I have my own USPS & FedEx accounts for my business. I have never had an issue with USPS denying an insurance claim - ever. Matter of fact, they pay very promptly, and though they don't cover the postage amount, I always include it and it gets paid. On Etsy, I don't have any Fraud issues either - though the same rules I use on eBay for shipping apply to Etsy. I do offer free shipping on Etsy because I've never had return issues Like I you see today on eBay. Examples of what I put on my listings to put fraudsters on notice; "Shipping via USPS First Class Mail, fully insured and may require a signature at delivery" "Shipping via USPS or FedEx My choice, fully insured with a photo ID required along with the signature of the named buyer." Fraudsters are looking for easy grab and go merchandise and don't want to be seen. Just because you say signature required and all that doesn't mean you need to provided you're not charging for it. Anything suspicious always error on the side of caution and throw a signature requirement on. Most sellers will tell you I way over do it and they would be absolutely right. I am on the extreme side of things so keep that in mind ;) Hope this help![/QUOTE]
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